Transcription: Now I want to spend a few moments talking to those of you who have been working in Word for a while or perhaps have been working in other word processors because many of you will have things you've called templates but they weren't really templates. And what I mean by that is you might have a memo template which you access by choosing the file open command, not file new but file open. You open the memo template, you fill in the blanks and then you have to save it with a new name so that you don't erase the original. Do you know what I'm talking about? Well that's not really That's simply a bla ...